Product specifications:

• Shipping time: 30 days
• Is it foldable: Yes
• Kilometers/charge: 40km
• Maximum speed: 51-65 km/h
• Model: HS12
• Charging time: 6h/8h
• Battery capacity: 16Ah
• Gross weight: 34 kg

After you place your order, we will process it within 2 business days.

Standard Shipping:

USA: (12 business days), may be delayed due to holidays.

Europe: (12 business days), may be delayed due to holidays.

Other Countries: (10-15 business days), may be delayed due to holidays.

Real-time tracking of your shipment can be viewed on our website under "Track Your Order".

Customer Service Email: service@ktvmoto.com. Due to time differences, we will reply to your messages within 24 hours.

Ktvmoto Team

At Ktvmoto, we are committed to providing high-quality products. We stand behind the craftsmanship and quality of our products and want you to be completely satisfied with your purchase. That's why we offer a 30-day satisfaction guarantee.

If for any reason you are not completely satisfied with your Ktvmoto purchase, you may return it within 30 days of the delivery date for a full refund or exchange.

For more information, please see our Refund Policy.

Your 100% satisfaction is important to us and we are very confident in our products.

All our products come with a 12-month warranty!

For more information, please refer to our warranty policy.